Shipping Policy

Welcome to our Shipping Policy page. We are strongly committed to getting your orders to you as quickly and safely as possible. Please read the following information on our shipping policies and procedures.

  • We guarantee that all items shipped will be quality first, non-defective and substantially the same as the example pictured.
  • To secure every single order, we use proper packaging and other protection to guarantee safety through shipping process.
  • To offer more affordable prices and bypass the middleman, we, in certain circumstances and with regard to certain products, ship them directly from our partner factories.
  • We use standard delivery services considering the safety and low cost that we don’t apply to the product price, hence our products are free of shipping fee.

OUR DELIVERY DESTINATIONS:

We have shipping and delivery services to the most European countries. The list includes:
1. United Kingdom (Business Location)
2. France
3. Germany
4. Spain
5. Belgium
6. Netherlands
7. Italy
8. Ireland

We ship our products for free under standard shipping method. Our timing, delivery method and the cost (which is free) applies to all abovementioned countries. There are no hidden shipment fee or other related costs in relation to your order. 

WHEN WILL I RECEIVE MY ORDER?

All orders are processed within 1 to 2 business day(s). In most cases depending on the product’s type, situation and location, if an order is placed after 06:00PM local time (London GMT), your order will be processed on the next day. 

Once your order has been placed you will receive an email from us with a link to track your order on our website. Typically, most orders are delivered within a transit period of 4-7 business days. You will receive an email when your order is delivered. 

You may view the progress of your order any time at your account’s track order page. 

The shipping time are calculated by using business days and delays maybe caused by force major, natural disasters, inclement weather, public holidays, and factors out of our control.

If your order does not arrive in a timely manner or is held up in the carrier’s possession, please email us at support@eventfulstore.com

PLEASE NOTE :

We are not responsible if a package is undeliverable because of missing, incomplete or incorrect shipping/delivery information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly contact us at support@eventfulstore.com as soon as possible.

For certain products, we ship goods directly from our partners’ factories in China.

CHANGES ON ORDERS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 hour of placing your order at the above email address.

DISCLAIMER:

These policies are approved for Eventful Store and able to be used against any claim. Please make sure to read these policies before placing your order.

If you have any additional questions, please don’t hesitate to get in touch with us:

Whatsapp: +447493040005

 Email: support@eventfulstore.com

Address: Ifield Drive, Ifield, Crawley, United Kingdom

Business Hours: Monday to Saturday 09:00am to 06:00pm